Frequently Asked Question
Below we’ve provided a number of commonly asked questions by our prospective investors. If you have any other questions, please get in touch via live chat.
When can I deposit/withdraw from my investmemnt account?
Deposit and withdrawal are available to users at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of as Available Balance.
How do I check my account balance?
You can see this anytime on your accounts dashboard. Login with your username and password to view your Available Balance.
I forgot my password, what should I do?
Visit the password reset page, type in your email address and click the `Reset` button. You will get an email guiding you on how to reset your lost password.
How do I know my withdrawal has been successful?
You will get an automatic notification via your registered email once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you.
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Any question? Reach out to us and we’ll get back to you shortly.